Welcome to TrueCall for Google! This integration allows you to document consumer calls initiated from Google ads. As an approved Google app, it enables you to link specific call campaigns with your generators using a simple key. Due to Google’s API limitations, the validation process for these calls may take up to 24 hours to appear in the TrueCall platform.
Creating a Campaign
On the left hand side of your TrueCall dashboard, under GOOGLE, select G-Campaigns.
2. Select "Add Campaign" in the top right hand corner.
3. Give your campaign a name for easy reporting.
4. Add your generator key to connect your campaign with your generators. You will need to reach out to your generator and have them provide you with this if they have not already shared it.
Note: Only one generator key per campaign. If you skip this step you will need to return and add the generator key to complete the set up as shown below.
To enter the key generator key if you skipped adding it initially, you will select the view links icon, under "Actions", then select "Enter Key". After adding the key in, click submit and your TrueAds for Google campaign will be completed.
The final step is to add your TrueCall webhook to your call tracking platform in the corresponding campaign. This will share the caller id and gathered information with TrueCall for validation.
To view your verified calls from Google, go to the G-Sessions tab on the bottom left hand side of your dashboard. Please note that the verification can take 24 hours to appear.
These calls will have three separate statuses during the verification process:
Pending - Still to be verified by Google.
Not Found - Call was not found on Google based on the specified date and caller ID.
Verified - Google has verified this call.
